Our Warranty

Our Warranty

Grand Imports

Warranty Protection Plans

What You Need to Know

When you choose a TechNet Professional Service Center, you choose peace of mind.

NATIONWIDE WARRANTY PROTECTION

When you have service and repairs performed by an authorized TechNet Professional Automotive Service Center, you're covered by a nationwide limited repair warranty for 24 months or 24,000 miles, whichever comes first.

WHAT IS COVERED:

A. Air conditioning, heating, and climate control systems

B. Brake system(s)

C. Clutches (clutch component or assembly repair and replacement)

D. Electrical system(s)

E. Emission control systems(s)

F. Engine cooling system(s)

G. Electronic engine management system, other on-board computer systems (engine, body, brake, and suspension computers) and cruise control systems

H. Engine performance or drivability services and repair

I. Exhaust system(s)

J. Fuel system(s)

K. Ignition system(s)

L. Other minor repairs

M. Starting charging systems

N. Steering/suspension systems, wheel bearings, CV axles and joints, half-shafts, and driveshafts

O. Hybrid drive battery replacement(s)


Warranty repair costs shall in no case exceed the costs of the original repair invoice.

ROADSIDE ASSISTANCE

Roadside assistance is available to every customer who purchases parts and/or services from a TechNet Professional Automotive Service Center.


It covers a maximum of $150 within a 365-day period from the date on the service invoice for the vehicle listed. The following services are eligible:

  • Towing
  • Battery jump start
  • Emergency fuel delivery
  • Lockout aid
  • Flat tire assistance

For assistance, contact the service provider of your choice.

A copy of your repair or maintenance invoice is required for reimbursement.

HOW TO RECEIVE REIMBURSEMENT

Within 60 days of the date of disablement, mail, fax, or email a copy of:

  1. The service receipt that includes name and address of service provider.
  2. The repair invoice from your service center.
  3. A claim form (available at technetprofessional.com)


MAIL:

TechNet Warranty Administrator

PO Box 17659

Golden, CO 80402


FAX:

(866) 924-3668


EMAIL:

mechclaims@sonsio.com

HOW TO OBTAIN WARRANTY SERVICE

When You Are Reasonably Able to Return to the Original Service Center:

  • Return to your TechNet Professional Service Center.
  • Present your copy of the original receipt for repair.

When You Are Unable to Reasonably Return to the Original Service Center:

  • Call the warranty administrator at (866) 588-0728 prior to any warranty repair work being performed.
  • The administrator will direct you to the nearest participating service center location.
  • If there are no participating locations in your area, you may take your vehicle to a non-participating service center in your area.
  • If the non-participating service center will not accept payment from the warranty administrator, you must pay for the warranty service and submit your original repair invoice and subsequent warrant repair invoice to the administrator for reimbursement, based on coverage terms, within 60 days of the date of the repair.

Turn to us for quality automotive repair services backed by an excellent warranty. Choose Grand Imports, a TechNet Professional Service Center, for peace of mind. You'll be glad to know that you are covered by a nationwide limited repair warranty for 24 months or 24,000 miles, whichever comes first. The warranty covers air conditioning and climate control systems, brake systems, clutch and electrical systems, emission control and engine cooling systems, engine performance and exhaust systems, fuel, exhaust, ignition systems, and much more.


Our roadside assistance service is available to all customers who purchase from Grand Imports, a TechNet Professional Automotive Service Center. The services include towing, battery jump start, emergency fuel delivery, lockout aid, and flat tire assistance. For more information on our nationwide warranty and roadside assistance, give us a call today!

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